As with most major renovations there are often decisions and possible variations that need to be accommodated during the construction progress. Charlie’s open communication style ensured emerging issues and improvement options were always clearly identified and discussed in a transparent manner. The work was completed on time.
We also appreciated that after the renovation was completed any small issues we had were rapidly fixed. Also the 3 month post completion walkthrough with Charlie to ensure that any identified problems we had after living in the house were rectified promptly. We would have no reservations in referring any of our friends and family to Ray Laurence if they were renovating/building.
We found them honest, approachable and knowledgeable. They made what could have been a stressful time much easier.